Aaron and his team have handled our very intricate international movements through Customs, Quarantine and the Dept of Environment for over 5 years now and I know when they are on the case our shipments flow smoothly and we are kept informed every step of the journey.

Being a small importing business, when we first starting importing we had no idea of how it all worked and went to a big corporate firm to guide us through the process. After a few years of becoming more aware, we realised we were not being looked after and came across Aaron at AMAC Customs & Logistics. What a game changer. We couldn’t be happier with the service that Aaron and the team provide, he was even able to assist us with recouping charges that we had been overcharged by the previous Customs broker. It feels like we now have our own shipping department, we are informed throughout the whole process and nothing is ever an issue, with contingencies quickly dealt with.

The day we met Aaron for our first importation we knew he was the right person to talk to. We had no idea how it worked to import products to Australia and he just made it so simple! Nothing was an issue for him. Just give him the green light when you are ready to ship and he will take care of it. He never misses, everytime it arrives how we want it. Always very smooth and stress free!

The team at AMAC Customs and Logistics provide exceptional customer service, and is a key part of their business model. They will go above and beyond to assist in any way possible, even if it outside their usual work – I have thrown them some curve balls over the years, believe me, and they have been up to the task every time without fail. They are always there when you need them, and I mean I have called on weekends and have had responses and to me this sets them apart from many others to me; offering full support and attention to detail and are always up to date with all current events, keeping me informed of current outcomes caused by global issues and domestic, allowing our customers to be aware of pending or potential issues outside our circumstances. They are also not just great from a knowledge perspective and with customer service but they are extremely price competitive and get to understand their clients risk profiles to avoid any potential issues and making sure documentation is assessed accordingly. I would highly recommend AMAC Customs & Logistics for Customs and freight forwarding import and export work without hesitation.

We're really happy and grateful for the outstanding service we've received from AMAC Customs & Logistics. Their expertise and advice has been a key factor in our success and has also enabled us to continue to trade during this seemingly endless COVID-19 pandemic.

Since finding AMAC Customs, they have been our preferred freight forwarder. Not only are they price competitive but their customer service is outstanding with quick turn around times on quotes and queries. Aaron and Maree are both there to answer any question we might have. I always feel that we are in good hands and that they do everything in their power to deliver our goods as quickly as possible. Their services have really made a huge difference in our business during Covid and thanks to them we have been able to keep on trading through delays, supplier shortages and other challenges. Thanks Maree and Aaron!!